FAQ
Everything you need to know
Product
SyncroTask is a B2B business application for small and growing teams that brings time tracking, time off management, project visibility, reporting, team availability and resource planning into one workspace. Team members can log time by calendar or live timer, while managers see how work, leave and capacity are distributed across projects and teams. The interface is available in 11 languages, with public holiday calendars for teams worldwide.
Yes. Most time tracking tools spread their functionality across three or four paid tiers, so the features small teams need most (time off management and self-service timesheet reports in particular) sit behind an upgrade. SyncroTask puts everything in one plan and keeps the interface simple enough that teams are running in under five minutes with no training.
Yes, and it's included rather than sold as a separate product or a higher tier. SyncroTask comes with several premade time off types, holiday, sick days, unpaid leave and remote work, all fully editable, plus the option to add your own custom types. Each type includes a full request and approval workflow, configurable balances per user and a country-aware public holiday calendar that flags leave requests automatically if they overlap a holiday. See the time off feature page.
Yes. SyncroTask runs entirely in the browser, so there's nothing to install and team members can log hours from anywhere. Remote work is a built-in time off type, so hybrid schedules show on the same team timeline as holiday and sick leave.
SyncroTask is multi-role based. Each user is assigned a role that controls what they can see and do, from personal time logging all the way to full admin access. Managers see their own teams, and roles can be changed at any time from the user management panel.
No. SyncroTask is fully web-based and works in any modern browser on desktop, tablet and mobile. There's no software to install, no IT department required and no setup fees.
International & Languages
11 languages: English, German, French, Spanish, Italian, Japanese, Korean, Portuguese, Russian, Turkish and Chinese (Simplified). Each user sets their own preferred language independently, and we add new languages based on user requests.
Each team member can use SyncroTask in their preferred language. The interface is available in English, German, French, Spanish, Italian, Japanese, Korean, Portuguese, Russian, Turkish and Chinese (Simplified). Public holiday calendars are available worldwide, and holiday names are automatically translated into your team's language.
Pricing & Billing
Every feature is included in the single plan: calendar and live timer tracking, full time off management with approval workflows, unlimited projects and clients, unlimited users, role-based access control, reporting with CSV export, the public holiday calendar, two-factor authentication and 11 languages. There are no tiers, no add-ons and no features reserved for higher plans. Price is $5 per seat per month billed annually (or $6 billed monthly), excluding applicable tax. See full pricing.
No. Every feature we add to SyncroTask in the future is included in your existing plan at no extra cost. We don't split new functionality into a higher tier or a separate add-on. The plan you're on today keeps getting more capable for the same price.
SyncroTask costs $5 per seat per month billed annually ($60 per seat per year), or $6 per seat per month billed monthly, excluding applicable tax. There is one plan with every feature included, no tiers and no feature gating. See full pricing.
No credit card is required to start your 14-day free trial. You'll only be asked for payment details when you decide to continue after the trial ends, and you can cancel at any time before then.
Add as many users as your team needs, priced per active seat. The same per-seat rate applies at every team size. Add or remove seats at any time and billing adjusts automatically. There's no user cap on any plan.
Yes, from the billing section inside the app. Your account and all team members retain full access until the end of the current billing period. No questions asked.
From the Subscriptions panel inside the app, where you can see your active plan and manage or cancel it directly, without contacting support.
Reporting
Yes. Filter reports by user, team, project or date range, then export to CSV for payroll or invoicing, and share the file with accountants or clients who don't need an account. You can also email your timesheet report directly to your workspace admins from the app for quick review. See the reporting feature page.
Account & Security
SyncroTask supports two-factor authentication (2FA) on user accounts and role-based access control, so people only see the data their role permits. See our Privacy & Cookie Policy for details.
Yes. Light and dark theme, date format and language are all set from your personal preferences, independently of what anyone else on your team chooses.
Yes, from your profile settings. Your account is scheduled for deletion and permanently removed within 30 days, in line with our Privacy & Cookie Policy.
Yes. Every update is announced in-app through release notes, so your team can see what's new without leaving SyncroTask.
Start your 14-day free trial today
Track time, manage leave and explore reporting with every SyncroTask feature included. No credit card required, and nothing to cancel if it's not the right fit.
Start 14-day free trial14 days free · No credit card · Every feature included